E-mail: [email protected]
EDUCATION and CERTIFICATIONS:
A+ Certified, Computer Technology Industry Association
B.S. Degree, Humboldt State University
A.A.S. Degree in Accounting, WV Northern Community College
A.A.S. Degree in Business Administration, WV Northern Community College
Also attend: University of La Verne, Mt. San Antonio College, Santa Ana College
HONORS: Phi Theta Kappa, President’s List, Dean’s List, and Merit List
PROFESSIONAL EXPERIENCE:
Title Analyst 0 years, 8 months
Network Administrator 18 months
PC Support Technician 3 years, 0 months
Part-time PC Consultant 2 years, 1 month
Computer Sales 0 years, 7 months
Data Entry/BASIC Programmer 2 years, 3 months
Accounting Clerk/Bookkeeper 5 years, 2 months
Lumber Sales 1 year, 7 months
Forest Technician/Park Ranger 0 years, 10 months
RESPONSIBILITIES RELATED TO POSITION:
Analyze and interpret data, develop alternatives, present findings and recommendations, and consult with client organization and/or senior management. Types of analysis includes land rights, right of way, electrical utility infrastructure, wireless sites, engineering data, and base map interpretation.
Research, coordinate, and finalize complex assignment tasks, utilizing internal and external title plant systems. Gather documents and analyze real property title and engineering data from various search engines. Review Legal descriptions and documentation. Research and prepare various reports and computer input data. Establish and maintain positive working relationships with client organizations.
Working knowledge of PC computer architecture, repair, diagnosis and troubleshooting and selling custom-built PC computers, parts, and software to wholesale and retail customers.
Administered Local Area Network (LAN) Server and Exchange Server, adding, modifying and disabling users. Installing software, purchasing necessary computer hardware and software.
Assisted Network Systems Administrators on a LAN and a Wide Area Network (WAN), maintaining, installing, configuring, and upgrading: hardware such as workstations, terminals, printers, copiers, faxes, modems, telephones, tape and disc drives, peripherals, scanners and other office equipment, while concurrently responsible for vendor relations for service, purchasing equipment and supplies; software such as operating systems, device drivers, virus detection utilities, and applications.
Responsible for training all levels of users in a one-on-one, working relationship in networked desktop and stand alone computers, applications, and file maintenance, as well as assisting users in creation or design of macros for worksheets and word processing.
Working knowledge of Office 2000 and 97, Word, Word Perfect, Excel, Lotus 1-2-3, Quattro Pro, Ami Pro, Access, Paradox, dBase, Current Mail, Lotus Notes Mail, Microsoft Mail, BASIC, graphic programs (Adobe PhotoShop, Corel Draw) and DOS, Windows 3.1X, Windows NT 4.0, and Windows 9X operating systems.
Assisted customers with price and availability questions, and customer service at Help Desk and negotiated software and computer sales on sales floor.
Designed an inventory and a payment-processing program.
Acquired a high level of accuracy in forest surveying, and fought wild land fires in four states.
REFERENCES AVAILABLE UPON REQUEST
Nolan Lam Courtney Johnson Barbara Mino Kurt Francis Amy Moreno Holly Zerler